Sales
Operations
Coordinator.

Salary Range: €30,000–€36,000
Location: Noordwijk, Amsterdam.

About Unicorn Inc.

What is a unicorn? A legendary creature, sure – and also the national animal of Scotland, which is where our story kicks off. At Unicorn Inc., we channel that same rare, slightly magical energy into helping people live more active lives, one ridiculously fun product at a time.

We bring disruptive brands to the UK, Europe and South Africa, focusing on gear that doesn’t just perform, but brings joy to people’s lives. Our partners are agile, growth-hungry and unafraid to shake up their categories - and so are we.

From our home base in Scotland, with teams in Amsterdam and South Africa, we back this up with unrivalled operational capabilities, omni channel expertise and a willingness to step into the unknown. We like to think we’re the behind-the-scenes sidekicks helping our customers look good, move more and win a little bigger.

We share an office with Immaya Sports and partner closely with them as we grow our European operations. You’ll report directly to our Co-Owner, Dirk, who also owns and leads Immaya Sports, and you’ll work side by side with his team in the same building.

We’re a small, dynamic crew that believes in hard work, creativity, growth and having fun while we’re at it. We are the exclusive UK and European partner for goodr, Versus Socks, Sprints and Body Glide, and the exclusive partner for Grayl in the UK and Ireland.

About The Role

As our Sales Operations Coordinator, you’ll be the go-to person for keeping the two offices connected, in sync, and collaborating. The goal is to keep our customers happy, our orders flowing, and our sales team supported. You’ll juggle quotes, orders, enquiries, and a whole lot of communication —but don’t worry, you’ve absolutely got this!

At Unicorn Inc, we’re passionate about the running community; from retail stores and event partners to the everyday runner who laces up rain or shine. We’re all about building strong relationships and making every interaction feel easy, helpful, and positive. Your mission? Make sure the two offices are communicating, customers feel taken care of, sales reps feel supported, and nothing slips through the cracks.

If you love chatting with people, solving problems, staying organised, and working as part of a fun and motivated team, this role is perfect for you. You’ll report to our Co-owner and work closely with both the sales and operations teams to keep everything running smoothly.

What You'll Be Getting Up To

Customer Support & Sales Assistance

• Be the main point of contact between the EU, UK and SA office.
• Coordinating incoming purchase orders with the relevant team members in the UK and South Africa, ensuring the information in the systems are accurate and up to date.
• Management of distributor and retail sales orders.
• Supporting Sales Agents and Distributor Account Manager with processing and managing sales orders.
• Help pick, pack and ship orders for distributors, retailers, and our website customers.
• Coordinate retailer onboarding for assigned accounts, ensuring required steps are completed and timelines are met.
• Becoming absolute BFF’s (friendship bracelets highly encouraged) with your contacts in the Scotland and South African offices.
• Perform other related duties as assigned.
• Developing product and process knowledge.
• Receiving and processing sales orders.
• Allocating stock and progressing orders through to completion.
• Coordinating with colleagues to ensure timely fulfilment.
• Support business reviews by coordinating logistics and preparing performance reports on account performance.
• Liaising with customers throughout the order and delivery process.
• Working with the team to enhance service quality and support brand promotion.
• Handle purchase order processing and order communications.

What You’ll Bring

• A friendly, confident phone manner and top-notch communication skills.
• Strong organisation skills—you’re the type who loves a tidy inbox and a clear plan.
• Experience in a sales support or customer service role.
• Good computer skills and comfortable switching between multiple systems.
• The ability to work quickly and accurately under pressure.
• A positive, proactive attitude and the drive to help customers and teammates succeed.
• Communicates clearly and confidently in written and spoken English.
• Works methodically and demonstrates strong decision-making skills.
• Shows resilience and the ability to manage multiple tasks.

If you love helping people, staying organised, and working with a supportive team, we’ll give you all the training you need to shine. Ready to jump into a busy, rewarding role where you really make a difference? We’d love to meet you!

How to Apply:

Now this is the fun part. Please send the folowing to kip@unicorn-inc.co

• Your CV, of course.
• Cover letter showing us the human behind the computer. Please don’t send a corporate-speak, AI generated letter. We want to learn more about you and why you think you’re a great fit for the role.
• And lastly, a drawing of a unicorn, we really don’t care if it’s a Picasso or a scribble.

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